Customs Brokerage Coordinator [internal description: Operations Coordinator II (United Kingdom)]
London, United Kingdom


APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfilment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to understand and solve complex problems that span systems and processes. With roots in ocean shipping and rail transport, our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems. At the heart of our offering is a global, cross-functional ability to manage customer orders from origin all the way to final destination via a network of global professionals.
This role is an opportunity to step into the logistics industry leader environment  working for the one of our biggest clients. 
> To assist in providing support to the Customs Brokerage team, in response to receiving and processing documentation for the Customer's account, received from our overseas offices.
Role & Responsibilities
On-going activities:
  • Creativity in identifying efficiencies for the Customer and APLL by articulating issues and proposed solutions with both internal and external stakeholders,
  • Constant need to communicate with our office in China to resolve any documentary issues,
  • Establish an ective collaborative relationship with the Customer's Logistics Operational team and maintain communication with direct line manager on all customs issues,
  • Maintain integrity of service in terms of timeliness and accuracy if using CFSP entry process via Ricardo software,
  • Creativity in identifying efficiencies for the Customer and APLL by articulating issues and proposed solutions with both internal and external stakeholders,
  • Work flexibly with other members of the APLL-Account Customs team and other stakeholders to resolve any errors.


  • 1-2 years of working experience in a logistics and /or Customs department (not essential but would be a benefit),
  • Knowledge of MS Excel.
  • Experience in a key customer-facing role, 
  • Capability to apply structured logic to resolve problems,
  • Experience of working in customs brokerage environment with excellent knowledge of Ricardo System,
  • Strong interpersonal and excellent communication skills (written and verbal),
  • Ability to work with team to assist HMRC for any ad hoc requirements, procedure audits etc.,
  • Intermediate computer literacy and knowledge of software, such as Word, Excel, PowerPoint.
  • Professional training 
  • Modern and nice location in London, Stratford / Flexible remote option
  • Opportunities to grow in the logistics industry leader
  • International  & friendly environment
  • 6 months contract 
At APL Logistics we’re all here for a single purpose – to deliver. In return, expect us to be equally committed to delivering for you, too. Opportunities to grow and progress. Are you looking for a job that challenges and promotes your career growth? Join us, and you’ll see how everything depends on our network of passionate colleagues, clients and partners.
To learn more about APL Logistics please visit APLL website and find us on social media.