Description
1. Brief Description
Responsible for proper process of billing function and timely delivery of customized
statement.
2. Key Result Areas
1. To ensure all documents are produce within customer’s service level agreement.
2. To provide timeliness and accurate billing documentation to customers.
3. To ensure timeliness and accurate accounting entries input to system.
3. Key Accountabilities/Duties
1. Achieve billing function’s KPI.
2. Use system to obtain necessary information to raise customized statement according to customer’s requirement.
3. Delivery billing documentation to customer with excellent accuracy within committed timetable.
4. Managing and resolving with customer on questions and disputes in relation to billing documentation.
5. Assist on collector’s query and collection.
6. Input accurate accounting entries to system on a timely basis.
7. Other specific requirements for respective countries.
Qualifications
Education |
Bachelor Degree is required |
Experiences |
Prefer to have 1-2 years of working experience in similar industry |
Skill Sets |
Able to speak and write in English Posses Customer Service mindset and passion for service excellence Excellent communication & Inter-personal skills Experienced in MS Office |
Desired competencies (typical) |
Customer oriented |
Desired competencies (nice to have) |
Finance background is a plus |