This position is to handle daily operation to meet customer‘s need, provide quality services and make sure no service failure occurred.
Roles & Responsibility
Handle daily operations activities for customers.
- Standardize existing services.
Provide suggestion for problem solving to meet customers satisfaction.
Implement new customer’s requirement.
Co-operate with service providers to solve local customs/trucking problems.
Seek support from supervisor for final decision and approval.
Other assignment from supervisor/manager.
Solid knowledge of shipping basis, transportation basis, and customs regulations.
- Good command of both written & spoken English and Chinese.
Knowledge of logistics industry in China preferred.
Attention to detail, customer focus excellent in influencing and facilitation.
- Have good skill on PC, typing.
Strong communication skills (oral, written and listening).
Knowledgeable in team development and management methods.
Upholds professional values, ethics and integrity at all time.