Buster's Story

Logistics, United States

Buster's Story

Logistics, United States
Everyone gets along well - That's what I like about it here

I’ve been here now for 34 years; the time’s gone real fast. I’m officially a Material Handler II; but for the past 25 years I’ve been considered a team leader – what some businesses might call a warehouse supervisor. Everything I do revolves around making sure accounts are working smoothly: that we get all our orders labelled, wrapped up and loaded on the carriers, and give the final paperwork over to the Customer Service Representative. Every account has a different way of doing things, so you have to learn what’s expected and – like I did recently – train others who join your team.

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A tough but enjoyable challenge

I help out colleagues on other accounts if they need me. But my main focus is on my account – Altis’s Walkie Talkies.

Over the years, I’ve worked on all kinds of accounts, from paper products to medical supplies. An early one was Yamaha music. I moved about 22,000 pianos pretty much on my own over a year. It was a challenge, but I really enjoyed it.

Now, the workload is hard, but not as pressured. Though it’s just me and one colleague who picks all the orders for the day. It can take up to four hours per truck!


Making a positive impact 

During my time, I’ve been on committees that have had a big impact on the work environment here. And I appeared in brochures for my work with Yamaha and Toyota. It’s things like that that let you know the business is proud of you and your work.

There are lots of opportunities to get involved in charity work too. When I looked after a comforter account, I pretty much led a project where a spoke to the client with my supervisor and got them to donating some of their products to a local church. I’ve also raised money for the Empty Stocking Fund, and a number of homeless charities.


Good people, great team

We have some great people working here, and we get along well. I’m now one of the older ones, at 68 years old – everyone calls me ‘Buster’. But while the average age has probably gotten lower over recent years, I still say I outwork all the young people!

Some of my managers have stood out for me over the years. One in particular, who I worked under for 25 years, really gave me the freedom to make my own decisions when it came to running accounts and managing people.

He always backed me 100%, and took the time to thank people for their work. What always impressed me was that he encouraged people to leave work at work. I’m a big believer in properly separating work and home life. And you can do that here.

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